Support

authensis Takes Care of You Holistically

On request, we take over the entire operational management of your contact center, also to cover off-peak times.

Only a smoothly running contact center will enhance your business. In addition to a comfortable user interface, availability and security are extremely important.

authensis Support

  • Defined contact person (guru) for each authensis ACHAT system
  • Hotline / On-call service (different levels)
  • Remote support
  • Proactive maintenance
  • Configuration changes
  • Documentation and methods (customized)
  • Coupling with alarm systems (customized)
  • High availability (stand-by systems, networking)

authensis Operational Management

Would you like to concentrate on your core competencies and use your resources in a focused manner? authensis takes over the entire operational management of your contact center within your guidelines.

Benefits for authensis Customers

  • Highly available operational readiness
  • Quick problem solving
  • Predictable costs
  • Up-to-date system (including updates)
  • Permanent security for your system

Are you looking for professional advice on communication solutions?
 Talk to us!

Klaus-J. Zschaage

Board

Klaus-J. Zschaage

k.zschaage@authensis.de
Tel. +49 89 720157-20

Stephan Schopf

Board

Stephan Schopf

s.schopf@authensis.de
Tel. +49 89 720157-60

joachim huebner

Sales

Hans-Joachim Hübner

h.huebner@authensis.de
Tel. +49 89 720157-24

stefan schran

Sales

Stefan Schran

s.schran@authensis.de
Tel. +49 89 720157-12

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