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    <title>authensis_aktuell_englisch</title>
    <description>The current RSS feeds of authensis AG in English</description>
    <link>http://www.authensis.de/</link>
    <language>en</language>
    <pubDate>Fri, 27 Jan 2012 18:30:00 +0000</pubDate>
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    <item>
      <title>authensis at Callcenter World 2012 - Hall 4, Booth J7</title>
      <description><![CDATA[Toll-free Queueing, Law Compliant Dialers and UCC with authensis ACHAT - at Call Center World 2012 in Hall 4, Booth J7]]></description>
      <link>http://www.authensis.de/index.php/press-einzel/items/authensis-at-callcenter-world-2012-hall-4-booth-j7.html</link>
      <pubDate>Fri, 27 Jan 2012 18:30:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/press-einzel/items/authensis-at-callcenter-world-2012-hall-4-booth-j7.html</guid>
    </item>
    <item>
      <title>The most popular German insurers rely on the authensis ACHAT ACD</title>
      <description><![CDATA[authensis delivered ACHAT solutions to three of the five most popular German insurance companies.]]></description>
      <link>http://www.authensis.de/index.php/press-einzel/items/the-most-popular-german-insurers-rely-on-the-authensis-achat-acd.html</link>
      <pubDate>Tue, 20 Dec 2011 09:33:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/press-einzel/items/the-most-popular-german-insurers-rely-on-the-authensis-achat-acd.html</guid>
    </item>
    <item>
      <title>authensis ACHAT now available for Apple's Mac OS X</title>
      <description><![CDATA["Bring Your Own Device" (BYOD) moves to the center of public interest. Taking one´s own PCs or smart phone into the office as the personal working environment is a consequence of the particular intuitive operation, the diversity of functions and the cult status of the Apple products. Who wants to do without it at work?]]></description>
      <link>http://www.authensis.de/index.php/press-einzel/items/authensis-achat-now-available-for-apples-mac-os-x.html</link>
      <pubDate>Thu, 20 Oct 2011 19:53:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/press-einzel/items/authensis-achat-now-available-for-apples-mac-os-x.html</guid>
    </item>
    <item>
      <title>ACHAT App for Mobile Call Center Managers or Team Leaders</title>
      <description><![CDATA[So far, the call center management or team leaders controlling and monitoring the call center were always tied to their desks. With the new ACHAT iControl app, authensis now offers to its customers a clear and mobile monitoring of the call center operations.]]></description>
      <link>http://www.authensis.de/index.php/news-single/items/achat-app-for-mobile-call-center-managers-or-team-leaders.html</link>
      <pubDate>Tue, 13 Sep 2011 18:52:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/news-single/items/achat-app-for-mobile-call-center-managers-or-team-leaders.html</guid>
    </item>
    <item>
      <title>Meet authensis in Bern, Frankfurt, Hanau or anytime on the Web</title>
      <description><![CDATA[We meet your needs and questions  • at the "swiss contact day" on 09/15/2011 in Bern,  • at the "Voice + IP" on 10/25.-26/2011 in Frankfurt,  • at the "Erfolgreiches Callcenter" on 8/11/2011 in Hanau,  • at any time by individually scheduled web conferences.]]></description>
      <link>http://www.authensis.de/index.php/campaigns-einzel/items/meet-authensis-in-bern-frankfurt-hanau-or-anytime-on-the-web.html</link>
      <pubDate>Wed, 30 Mar 2011 12:04:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/campaigns-einzel/items/meet-authensis-in-bern-frankfurt-hanau-or-anytime-on-the-web.html</guid>
    </item>
    <item>
      <title>authensis ACHAT integrates Twitter</title>
      <description><![CDATA[Merging communication channels stimulate a holistic customer service - authensis presents the integration of social networks into the multimedia ACHAT suite at the “be.connected.” trade fair ]]></description>
      <link>http://www.authensis.de/index.php/campaigns-einzel/items/authensis-achat-integrates-twitter.html</link>
      <pubDate>Mon, 21 Feb 2011 11:18:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/campaigns-einzel/items/authensis-achat-integrates-twitter.html</guid>
    </item>
    <item>
      <title>authensis at Callcenter World 2011 in Berlin - Hall 4, Stand D13</title>
      <description><![CDATA[At Call Center World in Berlin (2/22/11-2/24/11) authensis shows at stand D13 in hall 4 news of and around the ACHAT contact center suite that point far into the future: ***ACHAT iControl app for iPhone and iPad   ***ACHAT ACD´s UCC multi channel routing   ***Regulation compliant predictive dialing   ***Business intelligence and predictive analytics for your call center   ***A unified agent desktop for all call center functions   ***Better audio quality in the call center.]]></description>
      <link>http://www.authensis.de/index.php/campaigns-einzel/items/authensis-at-callcenter-world-2011-in-berlin---hall-4-stand-d13.html</link>
      <pubDate>Sun, 13 Feb 2011 13:04:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/campaigns-einzel/items/authensis-at-callcenter-world-2011-in-berlin---hall-4-stand-d13.html</guid>
    </item>
    <item>
      <title>Regulation Compliant Predictive Dialing at a Mouse Click</title>
      <description><![CDATA[The appendix of the "code of honor for telephone marketing" of the CCV (Germany´s “Call Center Verband”) concerning the use of dialers is in force since 1/1/2011. Of course, the authensis ACHAT Dialer, the leader in data collection for market researchers in Germany, complies to the new rules not only in time, but is easy to use, too.]]></description>
      <link>http://www.authensis.de/index.php/press-einzel/items/regulation-compliant-predictive-dialing-at-a-mouse-click.html</link>
      <pubDate>Wed, 26 Jan 2011 14:29:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/press-einzel/items/regulation-compliant-predictive-dialing-at-a-mouse-click.html</guid>
    </item>
    <item>
      <title>Maximising the Efficiency of Multi-Country CATI Projects</title>
      <description><![CDATA[The VoIP technology gives market research institutes and field service companies a new grade of flexibility within their network.]]></description>
      <link>http://www.authensis.de/index.php/news-single/items/maximising-the-efficiency-of-multi-country-cati-projects.html</link>
      <pubDate>Tue, 07 Sep 2010 19:05:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/news-single/items/maximising-the-efficiency-of-multi-country-cati-projects.html</guid>
    </item>
    <item>
      <title>authensis ACHAT Suite now Available for Siemens HiPath 3000</title>
      <description><![CDATA[Within a migration project across several sites transitioning a Philips iS3000 communication platform to the Siemens HiPath 3000 successor, the proven authensis ACHAT suite has been ported to this widely used PBX system. Through the simultaneous use of different platforms in one contact center solution, authensis customers can seamless keep their ACHAT contact center solution up and running while transitioning from one platform to another. Thus, authensis protects the investments of its customers and demonstrates the independence of the authensis ACHAT Contact Center Suite once more.]]></description>
      <link>http://www.authensis.de/index.php/press-einzel/items/authensis-achat-suite-now-available-for-siemens-hipath-3000.html</link>
      <pubDate>Thu, 08 Jul 2010 19:55:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/press-einzel/items/authensis-achat-suite-now-available-for-siemens-hipath-3000.html</guid>
    </item>
    <item>
      <title>ACHAT Dialer Lifts Up CATI Efficiency</title>
      <description><![CDATA[authensis offers to market research companies the perfect integration of its ACHAT predictive dialer into major CATI applications like Odin by NIPO and Quancept by SPSS. As an alternative start up package authensis offers its own ACHAT module Data.   ]]></description>
      <link>http://www.authensis.de/index.php/campaigns-einzel/items/achat-dialer-lifts-up-cati-efficiency.html</link>
      <pubDate>Mon, 07 Sep 2009 10:22:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/campaigns-einzel/items/achat-dialer-lifts-up-cati-efficiency.html</guid>
    </item>
    <item>
      <title>Calling Line Presentation</title>
      <description><![CDATA[authensis ACHAT offers calling line presentation (Clip no screening). The by law mandatory demanded calling line presentation allows transferring of multiple phone numbers which can be combined with campaigns via specific codes. ACHAT also offers an integrated call back hotline.]]></description>
      <link>http://www.authensis.de/index.php/campaigns-einzel/items/calling-line-presentation.html</link>
      <pubDate>Wed, 13 May 2009 09:05:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/campaigns-einzel/items/calling-line-presentation.html</guid>
    </item>
    <item>
      <title>Be reassured: Automatic call qualification creates customer satisfaction</title>
      <description><![CDATA[The MÜNCHENER VEREIN Versicherungsgruppe – a well known Munich insurance company - extended in July 2007 in its new service center within the customer service their authensis ACHAT solution with an automatic call qualification function. With the first use of this technology within the MÜNCHENER VEREIN Versicherungsgruppe, the calls are connected to the respective group of specialists after the topic-specific qualification. This ranges from health insurance to life insurance and insurance against material damage. ]]></description>
      <link>http://www.authensis.de/index.php/news-single/items/be-reassured-automatic-call-qualification-creates-customer-satis.html</link>
      <pubDate>Tue, 05 May 2009 09:49:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/news-single/items/be-reassured-automatic-call-qualification-creates-customer-satis.html</guid>
    </item>
    <item>
      <title>authensis ACHAT ACD runs Avaya Tenovis Integral</title>
      <description><![CDATA[Platform independence was always strategy and one of the main focused objectives of authensis AG, headquartered in Munich. Now the ACHAT automatic call distribution (ACD) is also available for the Integral 33/55 systems of Avaya Tenovis with which authensis strengthens its long term successful compatibility to current communication platforms and offers its multimedia call center solutions to Avaya Tenovis customers. ]]></description>
      <link>http://www.authensis.de/index.php/press-einzel/items/authensis-achat-acd-runs-avaya-tenovis-integral.html</link>
      <pubDate>Tue, 03 Feb 2009 07:57:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/press-einzel/items/authensis-achat-acd-runs-avaya-tenovis-integral.html</guid>
    </item>
    <item>
      <title>Join authensis AG on the CallCenterWorld 2010 in Berlin</title>
      <description><![CDATA[We would like to invite you to our booth on the next CallCenterWorld trade fair taking place from 09 - 11 February 2009 in Berlin. Please join us on our booth D 13 in hall 4.]]></description>
      <link>http://www.authensis.de/index.php/campaigns-einzel/items/join-authensis-ag-on-the-callcenterworld-2010-in-berlin.html</link>
      <pubDate>Wed, 03 Sep 2008 12:20:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/campaigns-einzel/items/join-authensis-ag-on-the-callcenterworld-2010-in-berlin.html</guid>
    </item>
    <item>
      <title>Certification of ACHAT version 8 on Siemens HiPath 4000 V.4.0 and CAP V.3.0</title>
      <description><![CDATA[authensis AG, Munich, strengthens its long term successful compatibility to current communication platforms of Siemens AG. As a leading supplier of platform independent contact centre solutions in Europe authensis has now gained the official certification for its version 8 of the ACHAT Voice Route module on Siemens HiPath 4000 V.4.0 and CAP V.3.0. This innovative module is the ACHAT solution for automatic call distribution (ACD) which places authensis to one of the leading European suppliers in that market segment.]]></description>
      <link>http://www.authensis.de/index.php/press-einzel/items/certification-of-achat-version-8-on-siemens-hipath-4000-v4.html</link>
      <pubDate>Tue, 27 May 2008 07:25:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/press-einzel/items/certification-of-achat-version-8-on-siemens-hipath-4000-v4.html</guid>
    </item>
    <item>
      <title>Dialler and Campaign Management All in Ones</title>
      <description><![CDATA[authensis AG, headquartered in Munich, releases for its existing dialler ACHAT Voice Dial a new application named ACHAT Data. The new developed product enables campaign management as an alternative solution to integrated, merchantable products. The core source of business of the innovative application ACHAT Data will be primarily mid-sized call center operators. The new module of the ACHAT range is designed to be an alternative solution to current ones. ]]></description>
      <link>http://www.authensis.de/index.php/press-einzel/items/dialler-and-campaign-management-all-in-ones.html</link>
      <pubDate>Fri, 18 Apr 2008 09:26:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/press-einzel/items/dialler-and-campaign-management-all-in-ones.html</guid>
    </item>
    <item>
      <title>New address for authensis branch office in Nuremberg</title>
      <description><![CDATA[The authensis branch office in Nuremberg moves into a new office. The relocated address will be Merianstr. 26, 90409 Nuremberg. The authensis team can be contacted by phone under +49 (911) 5 21 27-0 (fax: +49 (911) 5 21 27-609). The new office opens on March 1st, 2008.  ]]></description>
      <link>http://www.authensis.de/index.php/news-single/items/new-address-for-authensis-branch-office-in-nuremberg.html</link>
      <pubDate>Sat, 01 Mar 2008 09:00:00 +0000</pubDate>
      <guid>http://www.authensis.de/index.php/news-single/items/new-address-for-authensis-branch-office-in-nuremberg.html</guid>
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