authensis presents innovations that act on current trends and some of them point far into the future - at the CCW 2013 in Berlin in Hall 4, stand J7.
Merging communication channels stimulate a holistic customer service - authensis presents the integration of social networks into the multimedia ACHAT suite at the “be.connected.” trade fair
We meet your needs and questions
• at the "swiss contact day" on 09/15/2011 in Bern,
• at the "Voice + IP" on 10/25.-26/2011 in Frankfurt,
• at the "Erfolgreiches Callcenter" on 8/11/2011 in Hanau,
• at any time by individually scheduled web conferences.
At Call Center World in Berlin (2/22/11-2/24/11) authensis shows at stand D13 in hall 4 news of and around the ACHAT contact center suite that point far into the future: ***ACHAT iControl app for iPhone and iPad ***ACHAT ACD´s UCC multi channel routing ***Regulation compliant predictive dialing ***Business intelligence and predictive analytics for your call center ***A unified agent desktop for all call center functions ***Better audio quality in the call center.
authensis offers to market research companies the perfect integration of its ACHAT predictive dialer into major CATI applications like Odin by NIPO and Quancept by SPSS. As an alternative start up package authensis offers its own ACHAT module Data.
authensis ACHAT offers calling line presentation (Clip no screening). The by law mandatory demanded calling line presentation allows transferring of multiple phone numbers which can be combined with campaigns via specific codes. ACHAT also offers an integrated call back hotline.
We would like to invite you to our booth on the next CallCenterWorld trade fair taking place from 09 - 11 February 2009 in Berlin. Please join us on our booth D 13 in hall 4.